📞 +91 8406825322 ✉ care@kmvpretail.com
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Get In Touch

Have questions about our products or need assistance with your order? We're here to help!

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Email Us

For general inquiries and support

care@kmvpretail.com

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Call Us

Mon-Sat, 10 AM - 7 PM IST

+91 8406825322

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Our Office

KMVP Retail Private Limited
Gijhor Village, Sector 53
Noida, Gautambuddha Nagar
Uttar Pradesh, 201307
India

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Business Hours

Monday - Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed

Send Us a Message

Fill out the form below and we'll respond within 24-48 hours

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Grievance Redressal

As per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Consumer Protection Act, we have appointed a Grievance Officer to address your concerns.

Grievance Officer Name: Kuldeep Mishra
Address: Gijhor Village, Sector 53, Noida, Gautambuddha Nagar, Uttar Pradesh, 201307

Resolution Timeline:

  • Acknowledgment: Within 24 hours of receiving your complaint
  • Initial Response: Within 48 hours
  • Resolution: Within 15 days (or 30 days for complex issues)

For product-related concerns, please include your order number and relevant details. For privacy-related concerns under DPDP Act 2023, please email with subject "Data Protection Query".

Frequently Asked Questions

Quick answers to common questions

How long does delivery take?

Standard delivery takes 5-7 business days. Express shipping is available for select locations with 2-3 day delivery.

What is your return policy?

We offer a 7-day return policy for unused products in original packaging. Some items may have specific conditions.

Are the products genuine?

Yes, all products are sourced from verified suppliers and come with applicable warranties and quality assurance.

Do you offer bulk discounts?

Yes! Contact us for bulk orders and we'll provide you with competitive pricing based on quantity.